Employee Transport Service Manager
Popular Motor Corporation
- Pay
- ₹15–30 lakh a year
- Experience
- 2–8 years
- Location
- Bengaluru, Karnataka, India · On-site
- Job type
- Full-time
- B2B business development
- fleet management
- logistics
- facility services
- P&L modeling
- pricing
- business case development
- communication
About the role
Build the ETS business from the ground up. Acquire and onboard corporate clients for employee transportation. Establish operational excellence and service delivery standards. Drive revenue, margins, and wallet share growth.
What you’ll do
- Identify, pitch, and onboard corporate clients for employee transportation requirements.
- Develop service proposals, pricing models, and SLA frameworks tailored to client needs.
- Serve as the primary relationship owner for all ETS clients — ensuring satisfaction and retention.
- Coordinate with the internal Operations team to ensure on-ground service delivery meets committed standards.
- Define the operational playbook for ETS including routing, driver allocation, escalation handling, and reporting.
- Track revenue, margins, and operational KPIs for the ETS vertical and report to leadership.
- Explore upsell opportunities and expand wallet share within existing client accounts.
What we’re looking for
Must have
- B2B business development
- fleet management
- logistics
- facility services
- P&L modeling
- pricing
Nice to have
- ETS
- cab aggregator
- fleet-based B2B service
- network of HR/Admin/Procurement contacts in Bengaluru
What makes this role challenging
- Building a new business vertical from scratch with no existing playbook
- Acquiring and retaining corporate clients in a competitive market
- Coordinating with internal operations to ensure consistent on-ground service delivery
- Balancing revenue growth with margin and SLA compliance
What success looks like
- First 30 days
- Ramped up on the company's mobility assets, operations infrastructure, and existing client relationships; identified and initiated conversations with the first set of corporate prospects.
- By 90 days
- Onboarded the first corporate clients, defined the ETS service playbook (routing, driver allocation, escalation handling), and established SLA frameworks and pricing models.
- First year
- Built a sustainable client pipeline, expanded wallet share within existing accounts, and made the ETS vertical a meaningful contributor to the company's top line with healthy margins.
About Popular Motor Corporation
Popular Motor Corporation - India is a partnership firm based in Ernakulam, Kerala, operating in the automotive industry, specifically in two-wheeler and earth moving & construction equipment sectors. It is part of the Popular Group, which has expanded into various automotive and digital transformation ventures.
Automotive / Motor Vehicle Manufacturing · 201-500 employees
The ETS Manager will be the founding leader of this vertical, responsible for building the business from the ground up — from client acquisition to operational excellence. KEY RESPONSIBILITIES → Identify, pitch, and onboard corporate clients for employee transportation requirements. → Develop service proposals, pricing models, and SLA frameworks tailored to client needs. → Serve as the primary relationship owner for all ETS clients — ensuring satisfaction and retention. → Coordinate with the internal Operations team to ensure on-ground service delivery meets committed standards. → Define the operational playbook for ETS including routing, driver allocation, escalation handling, and reporting. → Track revenue, margins, and operational KPIs for the ETS vertical and report to leadership. → Explore upsell opportunities and expand wallet share within existing client accounts.
What We're looking for
Must have
- 2–8 years of experience in B2B business development, preferably in fleet management, logistics, or facility services.
- Proven track record of independently acquiring and managing corporate clients.
- Strong commercial acumen — able to build P&L models, pricing structures, and business cases.
- Excellent communication and negotiation skills with senior stakeholders at client organisations. Good to Have
- Prior experience in an ETS, cab aggregator, or fleet-based B2B service company.
- Network of HR, Admin, and Procurement contacts in Bengaluru's corporate ecosystem. YOUR IMPACT ETS is a greenfield opportunity. You will shape the strategy, build the client base, and establish the operating model — making this vertical a meaningful contributor to the company's top line.