City Manager
Company not disclosed
- Pay
- ₹20–35 lakh a year
- Experience
- 6–10 years
- Location
- Chennai · On-site
- Job type
- Full-time
- P&L ownership
- city/regional leadership
- people leadership
- business case building
- budget management
- mobility/logistics/on-demand services
About the role
Own the full P&L for Chennai. Drive aggressive driver onboarding and build a robust pipeline of enrolled driver partners. Ensure optimal fleet utilisation across all active vehicles. Expand revenue channels and identify new business opportunities. Build and lead a high-performing city team. Report business health, risks, and growth plans to National leadership.
What you’ll do
- Own the full P&L for Chennai — revenue targets, cost management, and operating margin improvement
- Drive aggressive driver onboarding and build a robust pipeline of enrolled driver partners
- Ensure optimal fleet utilisation across all active vehicles through dynamic allocation and demand planning
- Oversee all operational departments in Chennai — driver ops, customer experience, fleet, and finance
- Identify and evaluate new business opportunities in the city — corporate tie-ups, new segments, geo expansion
- Build and lead a high-performing city team with clear accountability and performance culture
- Report business health, risks, and growth plans to National leadership on a regular cadence
What we’re looking for
Must have
- P&L ownership
- city/regional leadership
- people leadership
- business case building
- budget management
- mobility/logistics/on-demand services
Nice to have
- Chennai experience
- South India operations
- multi-modal transport
- fleet management
- hyperlocal logistics
What makes this role challenging
- Owning the full P&L with revenue targets, cost management, and margin improvement
- Driving aggressive driver onboarding and building a robust pipeline
- Managing fleet utilisation with dynamic allocation and demand planning
- Leading and growing a city team with clear accountability
What success looks like
- First 30 days
- Ramp up on the Chennai operations, understand the current P&L, and map the driver and fleet landscape.
- By 90 days
- Identify and implement quick wins in fleet utilisation and cost management, and set a driver onboarding plan.
- First year
- Achieve the city's P&L targets, expand revenue channels, and build a strong city team with a clear performance culture.
You will be responsible for building the driver ecosystem, ensuring fleet utilisation, expanding revenue channels, and maintaining financial discipline. This is a high-ownership role requiring both strategic vision and operational intensity. KEY RESPONSIBILITIES → Own the full P&L for Chennai — revenue targets, cost management, and operating margin improvement. → Drive aggressive driver onboarding and build a robust pipeline of enrolled driver partners. → Ensure optimal fleet utilisation across all active vehicles through dynamic allocation and demand planning. → Oversee all operational departments in Chennai — driver ops, customer experience, fleet, and finance. → Identify and evaluate new business opportunities in the city — corporate tie-ups, new segments, geo expansion. → Build and lead a high-performing city team with clear accountability and performance culture. → Report business health, risks, and growth plans to National leadership on a regular cadence.
What We're looking for
Must have
- 6–10 years of experience with at least 2–3 years in a P&L ownership or city/regional leadership role.
- Deep understanding of mobility, logistics, or on-demand services.
- Strong people leadership skills — able to hire, motivate, and retain a diverse operations team.
- Commercially sharp with experience in building business cases and managing budgets. Good to Have
- Prior experience working in Chennai or with a South India-focused operations mandate.
- Exposure to multi-modal transport, fleet management, or hyperlocal logistics. YOUR IMPACT Chennai is a strategic market. As City Manager, you set the pace for the city's growth trajectory — your decisions directly determine market share, driver satisfaction, and financial outcomes.